Got Questions?

Frequently Asked Questions

Buying a Vehicle

Do I need an appointment? +
Yes, we operate by appointment only. This lets us give you our full, undivided attention without any waiting. Call or text us at 470-943-BSAB(2722) to schedule.
What types of vehicles do you carry? +
We carry a variety of pre-owned cars, trucks, SUVs, and vans across multiple makes and models — including retail and consignment units. Browse our full inventory online.
Can I get a vehicle history report? +
Yes. We can provide vehicle history information for vehicles in our inventory. We encourage all buyers to review vehicle history before purchase.
Do you accept trade-ins? +
We evaluate trade-ins on a case-by-case basis. Bring your vehicle in during your appointment and we'll assess its value.
What does "by appointment only" mean for test drives? +
It means we'll have the vehicle ready for you when you arrive and we won't be interrupted by other customers. Call or text to schedule a time that works for you.

Financing

What financing options do you offer? +
We work with multiple banks, credit unions, and finance companies to find the best available rate for your situation. We shop multiple lenders so you don't have to.
Can I get approved with bad credit? +
We work with customers across the credit spectrum — bad credit, no credit, past repossessions, or bankruptcies. We'll explore every available option to find a path forward. Apply online or call us to discuss.
What do I need to apply for financing? +
Generally you'll need: a valid government-issued ID, proof of income (pay stubs, bank statements, or tax returns), proof of residence, and a down payment. Exact requirements may vary.
Will applying hurt my credit score? +
Applying for financing typically results in a credit inquiry, which may temporarily affect your score. We'll walk you through what to expect before we run anything.
How much is the down payment? +
Down payment amounts vary depending on the vehicle, financing program, and your individual situation. Contact us for a specific estimate.

Consignment

How does consignment work? +
You bring your vehicle in (or we discuss it by appointment). We agree on an asking price and our consignment terms. We then handle professional photos, online listings, buyer inquiries, and negotiations. When it sells, you receive your agreed-upon amount.
How is consignment different from selling it myself? +
With consignment, you avoid dealing with strangers, no-shows, lowball offers, and the risk of meeting unknown buyers at your home. We handle everything professionally. You typically net more than a dealer trade-in while skipping the hassle of a private sale.
What does consignment cost? +
We charge a flat consignment fee with no hidden costs. The exact amount depends on the vehicle and asking price. Contact us for details specific to your situation.
Can I consign a vehicle that still has a loan on it? +
Possibly, depending on the balance and equity situation. Let us know about any outstanding liens on your consignment form and we'll discuss the options with you.
How long does it take to sell? +
Sale timelines vary depending on the vehicle, price, and market conditions. We actively market every consignment vehicle and keep you updated throughout the process.
What if my car doesn't sell? +
If your vehicle doesn't sell within the agreed consignment period, we'll discuss options with you — including adjusting the price or returning the vehicle. No pressure, no obligation to leave it indefinitely.

General

Where are you located? +
We're located at 107 Colony Park Dr Ste #700-E, Cumming, GA 30040. We serve all of North Georgia including Cumming, Alpharetta, Buford, Gainesville, Canton, and surrounding areas.
What are your hours? +
We operate by appointment only — no set public hours. This lets us give every customer focused, personalized attention. Call or text 470-943-BSAB(2722) to set up a time.
How do I contact you? +
The best way to reach us is by phone or text at 470-943-BSAB(2722). You can also email us at info@blueshieldautobrokers.com or use the contact form on our website.
Do you offer warranties? +
Warranty availability varies by vehicle and is discussed at the time of sale. Ask about warranty options for the specific vehicle you're interested in.

Still have a question?

We're happy to help. Reach out any time by phone, text, or email.

Ready to Get Started?

Browse inventory, apply for financing, or sell your vehicle today.

Browse Inventory Apply for Financing Sell or Consign Your Car
Back to top